Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marcia Schlaeger

Marcia Schlaeger

July 25, 2025

5  out of  5
rating by Marcia Schlaeger
"I would recommend Chad Cochran’s State Farm Office any day of the week! Lisa has done a fabulous job at working with me to reduce some of my insurance costs and does a fantastic job at follow-up. She is always polite, courteous and thankful for our business with State Farm. I love that I can walk into their office and talk to her personally if the need arises. This is a first class team of people who try their best to give you competitive prices. Check them out in Murray!"
We responded:
"Marcia, thank you for the Five Star review. We are happy to have Lisa here on our team as she always delivers the best in customer service. We appreciate your business! Thanks again!"
Profile photo of trudy warren

trudy warren

July 25, 2025

5  out of  5
rating by trudy warren
"They are always available when needed and very helpful. They have been patient with me. Very helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Olivia Gregory

Olivia Gregory

July 23, 2025

5  out of  5
rating by Olivia Gregory
"I needed renters insurance and Bryan was super helpful! I had some difficult requirements from my landlord and he was super helpful and patient with getting things done correctly. I’ll definitely be coming back to State Farm for my future insurance needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Sheila Michael

Sheila Michael

July 22, 2025

5  out of  5
rating by Sheila Michael
"Great customer service!!!! Very helpful!@"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Crystal Jones

Crystal Jones

July 18, 2025

5  out of  5
rating by Crystal Jones
"My agent of over 30 years retired. Then, I met Jake at State Farm and he has been great! He has helped to update my family's files and find a few ways to save us some money! My daughter bought a new car and it was a quick phone call and she was on the road with her insurance card on her phone! Another daughter needed renters insurance. Within a short time, she had the documents she needed at a great price! I've been well please with every phone call I make to this office!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Ashley Houston

Ashley Houston

July 16, 2025

5  out of  5
rating by Ashley Houston
"Lisa and Chad are very professional and easy to work with! Great group! Always timely and so kind!"
We responded:
"Ashley, THANK YOU for the five star review! You and Justin have been with us now for several years and you are MUCH appreciated. Lisa and I are here whenever we can be of service. Thanks again!"
Profile photo of Desiree Hermosillo

Desiree Hermosillo

July 11, 2025

5  out of  5
rating by Desiree Hermosillo
"Lisa is amazing to work with, she provides excellent customer service and she’s always there to answer any questions or concerns I have. I wouldn’t do business with anyone else."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Byron Gunn

Byron Gunn

July 9, 2025

5  out of  5
rating by Byron Gunn
"Lisa was very helpful and professional in helping me...highly recommend. Thank you..."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Chad Noffsinger

Chad Noffsinger

July 7, 2025

5  out of  5
rating by Chad Noffsinger
"Great services. I have been with State Farm for 25-30 plus years."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Kenlee McAlpin

Kenlee McAlpin

July 2, 2025

5  out of  5
rating by Kenlee McAlpin
"Being a former employee at Chad’s office and a current customer, I can honestly say they’re the real deal. Chad, Lisa, and Missy all work so hard for their customers. I’ve seen Missy running 90 miles an hour to make sure payments were processed and calls/texts were returned in a timely manner. I’ve seen Chad and Lisa both stress over getting a customers claim resolved to their satisfaction so they are taken care of. They are also both so knowledgeable about what your policy needs to include so you’re protected correctly. Can’t say enough great things about this agency."
We responded:
"Wow, Kenlee, thank you so much for your kind words. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kandra Cope

Kandra Cope

June 27, 2025

5  out of  5
rating by Kandra Cope
"Jake was incredibly helpful during a stressful situation. He was patient, insightful and knowledgeable on every question I had for him and there was many! We've been with State Farm for over 22 years and hope to continue business with them. Thank you Jake for all the help, we REALLY appreciate all you do for us!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Guinn Jones

Guinn Jones

June 27, 2025

5  out of  5
rating by Guinn Jones
"I find that Chad Cochran and his State Farm team to be very honest and reliable! Always friendly and eager to help when needed! A 5 out of 5 in my opinion! 👍"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Mirah Harrison

Mirah Harrison

June 26, 2025

5  out of  5
rating by Mirah Harrison
"My local insurance agent retired, so I dealt with an agent, Lisa Buchanan, out of Murray, Ky. Her professionalism and honesty were appreciated. She helped me understand my policy in a way that some might complicate. When the dust settles with my current office, I’m switching to the Chad Cochran office with Lisa! Thanks!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Elisa Woods

Elisa Woods

June 25, 2025

5  out of  5
rating by Elisa Woods
"These people are amazing! I highly recommend letting them handle your car insurance needs. They took time to actually care about my coverage and amount paid. Thank you State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Tracy Tibbs

Tracy Tibbs

June 24, 2025

5  out of  5
rating by Tracy Tibbs
"Lisa was awesome when I was struggling with answers after my wreck. I also received a message from her telling me my insurance will be going lower when it renews. I’ve never had an insurance company send me messages about my account. I’m grateful she is keeping me in the loop. I work long hours daily and can not answer phone calls so it was nice to receive a text. I’ve been asking other companies to please text me and they will not so that was a bonus as well. Thank you Lisa."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Noah Bodhi

Noah Bodhi

June 23, 2025

5  out of  5
rating by Noah Bodhi
"They’re always so kind and quick to be extra helpful.. I’ve never had any hesitation when I’ve needed help with claims (and I’ve unfortunately had two accidents that were either an act of God or another’s negligence) and their expeditious and helpful nature is why I’ve been with them for so long—and great deals helps, too! 🥰 thank you Chad Cochran team for all y’all do!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Sharmelvine Watson

Sharmelvine Watson

June 22, 2025

5  out of  5
rating by Sharmelvine Watson
"Whether it's a quote for Auto, Renters, or Homeowners insurance I advise everyone to look no further! State Farm is just a phone call away! Thanks Jake Hubele for providing exceptional customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Cheryl Cooley

Cheryl Cooley

June 21, 2025

5  out of  5
rating by Cheryl Cooley
"Highly Recommend this Auto & Home Insurance Company in Murray Ky ☺️ Very Nice Friendly Very Helpful Staff 😊💯 AWESOME Atmosphere inside ! Jake Hubele- agent - Awesome job 👏👍😊💯"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Dennis Pierceall

Dennis Pierceall

June 20, 2025

5  out of  5
rating by Dennis Pierceall
"I dealt with Jake over the phone to insure a boat and a fifth wheel RV. Jake was polite, knowledgeable, helped with suggestions and very quick to return my call."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of katia ramirez

katia ramirez

June 20, 2025

5  out of  5
rating by katia ramirez
"Jake was super helpful and took the time to explain everything throughly for me. I am very grateful for all his help!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of April Manning

April Manning

June 19, 2025

5  out of  5
rating by April Manning
"My Correspondence was with Jake... From state farm😁 he was amazing! Very respectful and courtesy with what I needed accomplished! Definitely a 5+ start review! Thank you, April Stacy Manning!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jennifer Byrd

Jennifer Byrd

June 19, 2025

5  out of  5
rating by Jennifer Byrd
"Lisa was a great help for me!!! She got me what I needed when I needed it!!! She is awesome She needs a raise and she was so nice and sweet!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Angela JR Lozoya

Angela JR Lozoya

June 18, 2025

5  out of  5
rating by Angela JR Lozoya
"Jake was very helpful with answering my homeowner policy questions and giving me new quotes on policies."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Mary Koehler

Mary Koehler

June 18, 2025

5  out of  5
rating by Mary Koehler
"Very helpful on making my car insurance affordable"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Ann Mathis

Ann Mathis

June 17, 2025

5  out of  5
rating by Ann Mathis
"Jake was very nice and very helpful to work with changing ins on trading vehicles."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"