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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of April. Pierce

April. Pierce

April 25, 2025

5  out of  5
rating by April. Pierce
"Great folks, great service! Knowledgeable & always ready to help or answer any questions I have!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Trent Beskorovany

April 25, 2025

5  out of  5
rating by Trent Beskorovany
"Looking for insurance can be tough, but at Chad Cochran State Farm employees like Bryan make it a whole lot easier. I highly recommend this office for insurance in Murray."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cassy Edmonson

April 22, 2025

5  out of  5
rating by Cassy Edmonson
"Lisa is very sweet and made sure I got the coverage I needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Caleb Johnson

April 9, 2025

5  out of  5
rating by Caleb Johnson
"Jake is always prompt, friendly, and thorough when I call to make changes to my policy. Lisa has taken great car of my family and I in the past, as well. I highly recommended Chad Cochran State Farm, primarily for great rates and additionally for excellent customer service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lee Verzi

March 28, 2025

5  out of  5
rating by Lee Verzi
"Lisa, Jake and Melissa in the office are the best! Always accessible, courteous, and responsive to our needs pertaining to our home & auto insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Susan Fandrich

March 28, 2025

5  out of  5
rating by Susan Fandrich
"I have had the pleasure of having State Farm insurance, and knowing Chad Cochran for years. They are so friendly, and knowledgeable of all the questions I have when I call. Their service, and staff are above and beyond! I highly recommend them for all your insurance needs. They also have good discounts for seniors! Thanks Chad! 🚗☺️"
We responded:
"Thanks Susan for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. You've been with me since I started and you are appreciated.!"
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Russ Tish

March 28, 2025

5  out of  5
rating by Russ Tish
"The people at Chad‘s office are top-notch five star extremely helpful and pleasant. State Farm itself, however has declined."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Laura Rushing

March 28, 2025

5  out of  5
rating by Laura Rushing
"Anytime I have had to call to speak with someone, everyone has went above & beyond. The customer service you experience is exceptional throughout the office. They always seem to make my emergency seem like it’s just another day. Beyond grateful for the team at Chad Cochran SF."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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will ross

March 21, 2025

5  out of  5
rating by will ross
"Very helpful. Efficient ! Informative! All great!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Abbie Radomski

March 20, 2025

5  out of  5
rating by Abbie Radomski
"Everyone was nice and very helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tulio Maradiaga

March 20, 2025

5  out of  5
rating by Tulio Maradiaga
"BEST AGENT LISA!! “I have been thoroughly impressed with Chad Cochran-State Farm particularly their exceptional customer service. Friendly staff genuinely invested in ensuring that your needs are met. They gave me a great deal with prompt answers to all questions, personalized attention, making you feel valued, not just another policyholder. I highly recommend this place."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Let us know anytime that we can help you!"
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James Amburgey

March 20, 2025

5  out of  5
rating by James Amburgey
"Staff was very helpful and respectful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chris Walker

March 20, 2025

5  out of  5
rating by Chris Walker
"If anyone knows me I tend to talk and talk. Well the team at State Farm Chad Cochran don’t just put up with my constant calls they reassure me and always looking out for me as person not just another number"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Janet Dobbs

February 17, 2025

5  out of  5
rating by Janet Dobbs
"They are very nice. And easy to work with and to talk to. Lisa has always been able to get us good rate on insurance"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Desiree Hermosillo

February 17, 2025

5  out of  5
rating by Desiree Hermosillo
"Lisa is amazing to work with, she provides excellent customer service and she’s always there to answer any questions or concerns I have. I wouldn’t do business with anyone else."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Connie Green

January 24, 2025

5  out of  5
rating by Connie Green
"Patience and professional, Just kind"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Candace Robertson

November 13, 2024

5  out of  5
rating by Candace Robertson
"Absolutely wonderful to work with when moving both home and auto policies. Super easy transition and extremely nice. VERY competitive rates! Thanks Lisa!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Larry Benton

November 11, 2024

5  out of  5
rating by Larry Benton
"Ive been doing all my insurance business with State Farm for 30+ years. Chad Cochran and his crew are always very friendly, knowledgable and eager to help. My most recent interaction in their office has been with Jake and true to form he answered all of my questions on the spot. It is without hesitation that I highly recommend this group of people for any type of insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dena Gibson

October 18, 2024

5  out of  5
rating by Dena Gibson
"Lisa Buchanon is Murray,Ky was awesome. It was such a pleasure working with her"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tina Tretina

October 11, 2024

5  out of  5
rating by Tina Tretina
"This State Farm office is always super friendly and I'd have to say Lisa Buchanan and Chad Cochran are some of the best agents I've ever had the pleasure of working with as a State Farm customer for 15 years! I'm really impressed with Lisa I have policies in KY, CA & VA, and she was able to answer questions on all of them and direct me to the right action I needed to take. super helpful super friendly thank you!"
We responded:
"Tina, thank you for the 5 Star review. It is our pleasure to take care of you and your insurance needs. We are so fortunate to have Lisa on our team and she excels in customer service. Thanks for trusting us to take care of you and we look forward to many years ahead!"
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Zach Calhoun

October 4, 2024

5  out of  5
rating by Zach Calhoun
"Jake went above and beyond today with getting me what I needed. Chad’s whole team always exceed my expectations. Exceptional service! Would highly recommend!"
We responded:
"Zach, thank you for the Five Star review! We strive hard to give the best customer service in the area. Rates are always changing in the insurance industry but the service we provide is always the same and Jake is one of the best at it. Thank you again! We appreciate your business and hope to serve you for many years to come."
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Kelly Strickland

September 24, 2024

5  out of  5
rating by Kelly Strickland
"Always very helpful, especially Lisa who seems to get my calls every time I need something. ❤️❤️❤️"
We responded:
"Kelly, thank you for the 5 star review. We strive hard to give the best in customer service and Lisa is an expert in it. Thanks again and we appreciate your business!"
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Ricky Brandon

September 19, 2024

5  out of  5
rating by Ricky Brandon
"Lisa is fantastic to work with, very responsive and helpful!!"
We responded:
"Thanks Ricky for your 5 Star review. We appreciate your business and look forward to serving you in years to come!"
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Tina Gorham

September 18, 2024

5  out of  5
rating by Tina Gorham
"Chad is cute for an asshole but we still love him. Lisa always takes good care of me."
We responded:
"Tina, we appreciate your 5 Star review. Thanks for letting us take care of you. We appreciate your business!"
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Richard Thompson

September 18, 2024

5  out of  5
rating by Richard Thompson
"Worked with Lisa Buchanan the past couple weeks and it has been an awesome experience. Definitely recommend."
We responded:
"Richard, thank you for the five star review! We are very happy to have Lisa on our team as she is awesome at taking care of our customers. We appreciate your business and look forward to serving you in the future!"