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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristy Lawson

June 12, 2025

5  out of  5
rating by Kristy Lawson
"Lisa Buchanan was very helpful with what I needed. The best customer service!"
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Ashley Threatt

June 11, 2025

5  out of  5
rating by Ashley Threatt
"Jake goes above and beyond, he has helped us with a professionally and friendly attitude through,text, email, and calls ☺️ we have been with State Farm for 9 years, we appreciate you Jake ☺️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Deb

June 10, 2025

5  out of  5
rating by Deb
"I worked with Jake and he was super nice and help me with all my questions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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brenda hoopes

June 9, 2025

5  out of  5
rating by brenda hoopes
"I love Chad Cochran’s attention to detail. He is is always part of a solution that helps get the results with less hassle, wasted time, and effort. His office is quite unique as well with fine tuning when he’s not available. Both Bryan and Jake get to emailing and passing along the answers as well. I love this agent and all his staff."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lacy Roy

May 29, 2025

5  out of  5
rating by Lacy Roy
"Jake is an excellent rep for State Farm. He has helped us with several policies and answers questions we have about various subjects. Definitely an asset to this agency"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nathanial Gibson

May 23, 2025

5  out of  5
rating by Nathanial Gibson
"Great company always quick and easy got me setup with life renters and an auto policy all over the phone within 15 minutes no hassle and no pressure"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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bruce miller

May 14, 2025

5  out of  5
rating by bruce miller
"Our families experience with Chad Cochran State Farm has been nothing but excellent! They are highly responsive to our efforts to communicate. Very friendly, and do not hesitate to pay on a claim. We are very grateful to them!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sherri Puckett

May 1, 2025

5  out of  5
rating by Sherri Puckett
"At State Farm in Murray, Lisa B. is awesome. She is always so helpful and quick to get things done. She makes things go smoothly and uncomplicated. All I have to do is give her a call and she makes it happen! Thanks Lisa!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chris Smith

April 29, 2025

5  out of  5
rating by Chris Smith
"Lisa at Chad Cochran does a great job, call her for all you insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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April. Pierce

April 25, 2025

5  out of  5
rating by April. Pierce
"Great folks, great service! Knowledgeable & always ready to help or answer any questions I have!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Trent Beskorovany

April 25, 2025

5  out of  5
rating by Trent Beskorovany
"Looking for insurance can be tough, but at Chad Cochran State Farm employees like Bryan make it a whole lot easier. I highly recommend this office for insurance in Murray."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cassy Edmonson

April 22, 2025

5  out of  5
rating by Cassy Edmonson
"Lisa is very sweet and made sure I got the coverage I needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Caleb Johnson

April 9, 2025

5  out of  5
rating by Caleb Johnson
"Jake is always prompt, friendly, and thorough when I call to make changes to my policy. Lisa has taken great car of my family and I in the past, as well. I highly recommended Chad Cochran State Farm, primarily for great rates and additionally for excellent customer service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lee Verzi

March 28, 2025

5  out of  5
rating by Lee Verzi
"Lisa, Jake and Melissa in the office are the best! Always accessible, courteous, and responsive to our needs pertaining to our home & auto insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Susan Fandrich

March 28, 2025

5  out of  5
rating by Susan Fandrich
"I have had the pleasure of having State Farm insurance, and knowing Chad Cochran for years. They are so friendly, and knowledgeable of all the questions I have when I call. Their service, and staff are above and beyond! I highly recommend them for all your insurance needs. They also have good discounts for seniors! Thanks Chad! 🚗☺️"
We responded:
"Thanks Susan for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. You've been with me since I started and you are appreciated.!"
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Russ Tish

March 28, 2025

5  out of  5
rating by Russ Tish
"The people at Chad‘s office are top-notch five star extremely helpful and pleasant. State Farm itself, however has declined."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Laura Rushing

March 28, 2025

5  out of  5
rating by Laura Rushing
"Anytime I have had to call to speak with someone, everyone has went above & beyond. The customer service you experience is exceptional throughout the office. They always seem to make my emergency seem like it’s just another day. Beyond grateful for the team at Chad Cochran SF."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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will ross

March 21, 2025

5  out of  5
rating by will ross
"Very helpful. Efficient ! Informative! All great!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Abbie Radomski

March 20, 2025

5  out of  5
rating by Abbie Radomski
"Everyone was nice and very helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tulio Maradiaga

March 20, 2025

5  out of  5
rating by Tulio Maradiaga
"BEST AGENT LISA!! “I have been thoroughly impressed with Chad Cochran-State Farm particularly their exceptional customer service. Friendly staff genuinely invested in ensuring that your needs are met. They gave me a great deal with prompt answers to all questions, personalized attention, making you feel valued, not just another policyholder. I highly recommend this place."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Let us know anytime that we can help you!"
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James Amburgey

March 20, 2025

5  out of  5
rating by James Amburgey
"Staff was very helpful and respectful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chris Walker

March 20, 2025

5  out of  5
rating by Chris Walker
"If anyone knows me I tend to talk and talk. Well the team at State Farm Chad Cochran don’t just put up with my constant calls they reassure me and always looking out for me as person not just another number"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Janet Dobbs

February 17, 2025

5  out of  5
rating by Janet Dobbs
"They are very nice. And easy to work with and to talk to. Lisa has always been able to get us good rate on insurance"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Desiree Hermosillo

February 17, 2025

5  out of  5
rating by Desiree Hermosillo
"Lisa is amazing to work with, she provides excellent customer service and she’s always there to answer any questions or concerns I have. I wouldn’t do business with anyone else."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Connie Green

January 24, 2025

5  out of  5
rating by Connie Green
"Patience and professional, Just kind"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"